What happens after your GP has referred you?
In case your doctor faxed or e-mailed the referral to us then we will contact you via phone and arrange a convenient appointment time with you.
You will receive a patient information leaflet and a confirming letter listing the time, date and location and giving preparation instructions. We will also telephone you one day before your appointment as a reminder.
In case you had been referred by your doctor via CAB you will receive a letter by the CAB booking office listing a booking code, our phone number and a URBN number.
Please ring us and provide the URBN number. We will arrange a convenient appointment time with you.
You will receive a patient information leaflet and a confirming letter listing the time, date and location and giving preparation instructions. We will also telephone you one day before your appointment as a reminder.
How to arrange an appointment?
If you would like to book an appointment, please ring 02476 369 900 and ask for the ultrasound booking clerk.
The core booking time is from 11.00 - 16.15
In case the booking clerk is on the phone you can leave a message on her answer machine and she will ring you back as soon as possible. Please leave a valid phone number. You can also leave messages for the booking clerk at any other time with one of our receptionists and the booking clerk will ring you back as soon as possible.
How to change or cancel an appointment?
Please inform us as soon as possible, if you need to change or cancel an appointment. The best time to speak to an ultrasound booking clerk is on Mondays to Fridays 11.00 - 16.15.
You can leave a message outside these hours with a receptionist, who will inform the booking clerk that you have called and we will ring you back as soon as possible if necessary.
Do you have special requirements?
Please inform the booking clerk if you would like an interpreter to be present during the ultrasound examination. We are able to arrange this for you.
The practice has suitable disabled access. Please inform staff about any specific requirements you may have.
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